Cookies Policy
Last updated: May 2026
This Cookie Policy explains what cookies SalesLeak.io uses, why we use them, and how you can control them.
1. What are cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owner.
2. Cookies we use
Essential cookies These cookies are necessary for SalesLeak to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| salesleak_session | Keeps you logged in to your dashboard | Session |
| salesleak_csrf | Security token to prevent cross-site request forgery | Session |
Analytics cookies These cookies help us understand how merchants use SalesLeak so we can improve the product. They collect anonymised data only.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| ga* | Google Analytics | Stores session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| hjSessionUser* | Hotjar | Identifies unique visitors | 1 year |
| hjSession* | Hotjar | Stores current session data | 30 minutes |
Functional cookies These cookies remember your preferences to improve your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| salesleak_prefs | Stores dashboard preferences such as last viewed tab | 1 year |
3. The SalesLeak widget cookie
When a shopper on a merchant’s store sees the SalesLeak exit widget and submits a response or closes the widget, we set a single cookie on the shopper’s browser:
| Cookie | Purpose | Duration |
|---|---|---|
| sl_shown_{listenerid} | Prevents the widget from showing again to the same visitor | 30 days |
This cookie contains no personal data. It is a simple flag that records whether the widget has already been shown on that device.
4. Third party cookies
Google Analytics and Hotjar set their own cookies as described in section 2. These third parties have their own privacy and cookie policies which govern their use of data:
- Google: policies.google.com/privacy
- Hotjar: hotjar.com/legal/policies/privacy
5. How to control cookies
You can control and delete cookies through your browser settings. Note that disabling essential cookies will prevent SalesLeak from functioning correctly.
You can opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout You can opt out of Hotjar tracking at: hotjar.com/legal/compliance/opt-out
Most browsers allow you to refuse cookies or delete existing ones. Instructions vary by browser — search “manage cookies” plus your browser name for specific guidance.
6. Changes to this policy
We may update this Cookie Policy from time to time. The updated policy will be effective from the date shown at the top of this page.
7. Contact
For cookie related questions contact us at privacy@salesleak.io