Cookies Policy
Last updated: May 2026
This Cookie Policy explains what cookies and similar technologies SalesLeak uses, why we use them, and how you can control them.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experiences, remember preferences and provide information to website owners.
SalesLeak may also use similar technologies such as local storage, session storage and tracking pixels where appropriate.
2. Cookies We Use
SalesLeak uses essential, analytics and functional cookies to operate the platform, improve performance and enhance the user experience.
The specific cookies used may change over time as SalesLeak introduces new features, integrations, Shopify app functionality, WooCommerce functionality, WordPress plugin functionality or third-party services.
Essential Cookies
These cookies are necessary for SalesLeak to function correctly and cannot be disabled.
Examples include cookies used for:
- User authentication
- Session management
- Security protection
- Fraud prevention
- Maintaining platform functionality
Without these cookies, certain parts of SalesLeak may not function properly.
Analytics Cookies
These cookies help us understand how visitors and merchants interact with SalesLeak so we can improve the platform and user experience.
Examples may include analytics tools such as:
- Google Analytics
- Hotjar
- Similar analytics and product improvement services
Analytics cookies may collect information such as:
- Pages visited
- Device type
- Browser type
- Session activity
- Website performance metrics
Where possible, analytics information is aggregated or anonymised.
Functional Cookies
These cookies remember preferences and settings to improve your experience.
Examples may include:
- Dashboard preferences
- Language preferences
- Last viewed sections
- Interface settings
3. SalesLeak Widget, Shopify App and Plugin Cookies
SalesLeak may place cookies or similar technologies when a merchant installs and uses:
- The SalesLeak widget
- The SalesLeak Shopify app
- The SalesLeak WooCommerce plugin
- The SalesLeak WordPress plugin
- Future SalesLeak integrations
These technologies help:
- Prevent the same widget from repeatedly appearing to the same visitor
- Remember whether a visitor has previously interacted with a widget
- Measure widget performance and engagement
- Maintain the proper operation of SalesLeak features on a merchant’s website
- Improve the user experience for shoppers and merchants
For example, SalesLeak may store information indicating that a visitor has already seen or interacted with a specific widget so that it is not displayed repeatedly.
These cookies do not contain payment information and are not used by SalesLeak to directly identify individual visitors.
Cookie lifetimes may vary depending on merchant configuration and the specific SalesLeak feature being used.
4. Third-Party Platforms
When SalesLeak is installed through Shopify, WooCommerce, WordPress or other ecommerce platforms, those platforms and related services may also place cookies or similar technologies.
SalesLeak does not control cookies set by third-party platforms, themes, plugins or services.
For information about cookies used by those platforms, please review their respective privacy and cookie policies.
5. Third-Party Cookies
SalesLeak may use trusted third-party providers to help operate and improve the platform.
These providers may set their own cookies or similar technologies in accordance with their own privacy policies.
Examples may include:
- Google Analytics
- Hotjar
- Shopify
- WordPress
- WooCommerce
- Cloudflare
- Other infrastructure, analytics and performance providers
For more information, please review the privacy policies of those providers.
6. How to Control Cookies
Most web browsers allow you to manage, block or delete cookies through browser settings.
You can:
- Delete existing cookies
- Block future cookies
- Configure cookie preferences
- Receive notifications when cookies are placed
Please note that disabling certain cookies may affect the functionality of SalesLeak and some features may not operate correctly.
You can also opt out of certain third-party services where available, including:
Google Analytics:
https://tools.google.com/dlpage/gaoptout
Hotjar:
https://www.hotjar.com/legal/compliance/opt-out
Instructions for managing cookies vary by browser. Search for “manage cookies” together with your browser name for specific guidance.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our services, technologies, legal requirements or business practices.
Any updates will be posted on this page and become effective when published.
8. Contact
If you have any questions about this Cookie Policy or our use of cookies, please contact:
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